At Achillea Beauty, we strive to provide you with the best possible shipping experience. Please review our shipping policy below for important details about delivery options, costs, and timelines.

Delivery Options

We offer free standard delivery (2-5 working days) with next day dispatch for all orders.

Order Processing

All orders are typically processed within 1 business day. During peak periods or promotional events, processing times may be slightly longer. We will notify you of any significant delays affecting your order.

Delivery Areas

We currently deliver to all addresses within the United Kingdom, including Northern Ireland, Scottish Highlands, and Islands.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this to monitor the progress of your delivery.

Delivery Restrictions

Please note that we cannot deliver to PO Boxes or BFPO addresses. If you have any concerns about delivery to your address, please contact our customer service team.

International Shipping

At present, we do not offer international shipping. We apologize for any inconvenience this may cause.

Damaged or Lost Items

In the rare event that your item arrives damaged or is lost in transit, please contact our customer service team immediately. We will work to resolve the issue as quickly as possible.

Contact Information

If you have any questions or concerns about your delivery, please don’t hesitate to contact us:

Achillea Beauty LTD

13a Oakdene Avenue

Chislehurst

England

BR7 6DY

Company Number: 15777622

Email: hello@achilleabeauty.com

Additional Information

– All prices displayed include VAT where applicable.

– We reserve the right to change our shipping policy at any time. Any changes will be reflected on this page.

– By placing an order with us, you agree to our shipping terms and conditions.

We are committed to providing you with the best possible service. If you have any suggestions on how we can improve our shipping process, please let us know.